WhatsApp Business has now become a good source and a quick way for customers to reach businesses for both the big and small. After the launch now the WhatsApp are steadily adding features to help businesses to handle their chat with WhatsApp, They have brought new approaches to connect with their clients. Now there is also the new announcement, the customer can directly shop with the business straight from the chat itself.
In the video, you can watch that WhatsApp revealed some of the many numerous updates coming for their business app. The capacity to see a company’s product catalogue was in testing for quite some time in WhatsApp, however, it was rather limited in robustness. That’ll change when there will be the upgrade as a couple more features will be included.
Now the Customers can ask queries relating to the product which they want to know. The app is also coming up with integrated payment methods and also the delivery options in the app so that the customer can now finish the entire transaction without leaving it.
The facebook which is WhatsApp’s parent company has revealed their plans that they will be investing in the WhatsApp Business app. mainly in the three sectors of the shopping experience, hosting services, and charging businesses for sales made. Facebook now has to expand the partnerships with business solution providers and also they are proving Facebook’s own hosting services to manage the WhatsApp chats.